Figures have suggested that more than twelve million GP appointments are missed each year in the UK, costing in excess of £162 million per year. A further 6.9 million outpatient hospital appointments are missed each year in the UK, costing approximately of £160 per appointment.
By making the appointment system fit into patient’s lives more easily, the NHS hopes to cut the numbers of missed appointments, saving precious NHS resources.
Missed appointments, known as Did Not Attends (DNAs) can cause serious delays in treatment for other patients. (NHS England).
Please ensure that you keep your appointment or inform us if you are unable to attend as soon as possible. Patients failing to attend without notifying us or those without a genuine reason for missing the appointment will be reminded of our DNA policy. Repeated non-attendance may result in removal from the practice list.