Unique ID: FRAM083 Caption: NHS Choices website on a laptop computer. Patient information and administration. Keyboard. Restrictions: NHS Photo Library - for use in NHS, local authority Social Care services and Department of Health material only Copyright: ©Crown Copyright

Many people are unaware of the advances in technology within general practice.  Over the past 10 years the use of Information Management and Technology (IM&T) by GP Practices has increased to include:

  • Electronic patient records
  • Electronic referrals (previously Choose & Book now E-Referrals)
  • Electronic prescriptions
  • Online test requesting (including imaging such as x-ray and ultrasound)
  • Summary Care Record
  • Electronic document management and transfer
  • SMS (text) Messaging service

and more recently further initiatives to improve online access for patients which include:

  • booking and cancellingappointments
  • ordering repeat medications
  • changing your contact details
  • viewing your medical record

Along with the introduction of the IT, new staff roles have been put into place to implement, monitor and enhance these services.

Reception and clinical staff are the familiar faces of the practice but did you know that there are more staff working in the behind the scenes helping to facilitate the above as well ensuring the smooth provision of services.

In this section you can find out about IT used, NHS Digital initiatives and how we use your information. You can even help us keep your record up to date by updating your contact and lifestyle information using our online forms.