• IT Issues 8th May 2024
    Due to circumstances beyond our control; patients may have experienced some issues at the practice this morning, this was due to a network outage which was resolved around 9.30am. Thank you for your patience and we apologise if any inconvenience was caused.
  • Pre-pregnancy advice for women with Diabetes
  • NHS App New Features
    Waiting list information in the NHS App From 30 January 2024, the NHS App will show patients in England an estimated waiting time for their hospital treatment at the NHS acute trust they’ve been referred to. Digital prescriptions in the NHS App From 30 January 2024, patients in England can use the NHS App… Read more: NHS App New Features
  • Information about software issue that prevents documents from being visible to patients.
    We understand that some of our patients may have encountered difficulties viewing certain documents (e.g. letters from the hospital) due to a software problem. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved for new documents being added onto the system.… Read more: Information about software issue that prevents documents from being visible to patients.
  • Dementia Cafe
  • Requests to expedite hospital appointments
    Due to increased waiting times for outpatient appointments, we have seen a rise in patient requests to “expedite” their appointments. Patients are often requested by the Hospital to obtain a letter from the GP so their appointment can be expedited. If you are experiencing worsening of your symptoms, we advise you to complete an… Read more: Requests to expedite hospital appointments
  • IT Issues
    We are currently experiencing serious issues with IT systems at the practice. This issue is area wide and affecting other GP Practices. We would like to apologise for any inconvenience caused due to circumstances beyond our control. Thursday 26 January 2023 from 12.00 noon
  • Tai Chi
  • General Practice Pressures
    We are extremely busy at the moment please consider all health options that are available in the community if you think you need to see a health professional:  Your local pharmacist can help with any advice and medicines for minor illnesses and injuries and most have a room where you can discuss issues with… Read more: General Practice Pressures
  • The Living Well Service
    The service, delivered by Cheshire and Wirral Partnership NHS Foundation Trust, is the first of its kind nationally, offering a consistent health and care approach to all communities across Cheshire and Merseyside. The Living Well bus promotes a broad range of physical health checks, COVID-19 vaccination boosters alongside referrals to improving access to psychological… Read more: The Living Well Service
  • NHS Community Pharmacy Consultation Service
    Did you know…? We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist. If your symptoms could be resolved by a booked consultation with the pharmacist instead of the… Read more: NHS Community Pharmacy Consultation Service
  • BT Telephone Users – Please read
    An issue has been raised that some patients who have BT landlines are not able to receive telephone calls from their practice. BT have introduced a “Call Protect” service which appears to block certain numbers that BT have identified as nuisance callers, which unfortunately may include some practices. When calling patients, the call is… Read more: BT Telephone Users – Please read
  • ICON – Babies Cry, You can Cope
    ICON is all about helping people who care for babies to cope with crying.“Babies Cry, You Can Cope – never, ever shake or hurt a baby” is the message from ‘ICON’ – a national programme of interventions and awareness that aims to help parents and carers to cope with a crying baby. ICON is… Read more: ICON – Babies Cry, You can Cope
  • Practice Leaflet
    We have updated our practice leaflet, you can download a copy using the link below:
  • Halton Carers Mental Health Support Group
  • Changes to Phelbotomy Service
    From Monday 29th November 2021, patients aged 16 and over attending adult phlebotomy clinics run by St Helens and Knowsley Teaching Hospitals Trusts at the HCRC in Widnes, will now need to book an appointment in advance. Those in need of blood tests can book an appointment at their chosen phlebotomy clinic online at or via… Read more: Changes to Phelbotomy Service
  • Welcome to our new Clinical Pharmacist
    We have recently added an in-house Clinical Pharmacist to our practice team and would like to welcome Julia Halim. Clinical pharmacists work as part of the general practice team to improve value and outcomes from medicines and consult with and treat patients directly, e.g. providing extra help to manage long-term conditions, advice for those… Read more: Welcome to our new Clinical Pharmacist
  • Age UK
    Age UK now conducting benefit checks over the phone for the elderly in Halton.  These will include: Attendance allowance claims Warm home discounts Housing Benefits Council tax reduction claims Pension credit They will also take on any enquiries from patients as normal, issues like heating problems and grants for cavity wall insulation etc. Due… Read more: Age UK
  • Online Consultations
    Patients will be used to see the e-consult banner which has been advertised on our website since 2016. This is a form of online consultation. Please read the leaflet below to learn more about online consultations.
  • Active at Home
    Click below to download a copy of the PHE booklet Active at Home – A guide to being active at home during the coronavirus outbreak
  • The end of printed prescriptions at OPS
    Oaks Place Surgery have moved into Phase 4 of the Electronic Prescription Service which means that 100% of our prescriptions are transferred electronically to a pharmacy of your choosing. We are asking patients to choose a local pharmacy where they don’t have one nominated already. Due to Covid-19 – this has been enormously helpful… Read more: The end of printed prescriptions at OPS
  • Cheshire and Merseyside Happy Hearts
    The aim of Cheshire & Merseyside’s Happy Hearts website is to help you reduce your risk of stroke and heart attack by giving you lots of information and tips on keeping your heart happy. Health services, local authorities, charities and other partners across Cheshire and Merseyside are working together to prevent heart attacks and strokes. The best thing we can all do to stay well is… Read more: Cheshire and Merseyside Happy Hearts
  • Practical and emotional help for Carers
    Age UK have produced an information guide which not only has helpful practical tips to help you in your role as a carer, but some of the things you can do to look after yourself too. You can read the guide here (redirects to Age UK)
  • Worried about a symptom?
    You should contact us if you notice a change that isn’t normal for you or if you have a symptom that you are worried about. If you need to get in touch, we are ready to help you safely. You will be able to talk through your concerns on the phone or via a… Read more: Worried about a symptom?
  • Looking for something to do? Improve your tech skills.
    The Skills Toolkit is offered by HM Government and is made up of free online courses, tools and resources to help you improve your digital and numeracy skills. The Department for Education has consulted some of the country’s leading educational experts and employers to make up a collection of high quality resources to suit… Read more: Looking for something to do? Improve your tech skills.
  • Contact Form
    Do not use this form for medical queries or medication requests For medical, medication and administrative queries please go back to our home page and use e-consult Malicious content will be ignored and may be reported to authorities
  • Do not use this form for medical queries. Any submitted will not be actioned.
  • GP Annual Earnings
    The average pay for GPs working in Oaks Place Surgery in the last financial year was £59,745 before tax and NI. This calculation is for 1 full-time GP and 2 Locums who have worked in the practice for more than 6 months. Source: Practice Accountant
  • Care Navigation
    Active signposting by reception staff is one of NHS England’s 10 High Impact Actions which came out of the GP Forward View. Care Navigation provides patients with a first point of contact which directs them to the most appropriate source of help. Receptionists acting as care navigators can ensure the patient is booked with… Read more: Care Navigation
  • Contact Us
    Medical Enquiries Administrative Enquries Update your contact details Sign up to receive SMS Other Enquiries Telephone: 0151 495 5140
  • Electronic Repeat Dispensing of Medication
    We are a pilot site for the electronic repeat dispensing initiative due to be rolled out in Halton. At least two thirds of all prescriptions generated in primary care are for patients needing repeat supplies of regular medicines, and since 2005 repeat dispensing has been an Essential Service within the Community Pharmacy Contractual Framework… Read more: Electronic Repeat Dispensing of Medication